Quick Answer: EarthLink vs. Frontier Fiber
Overall, Frontier Fiber edges ahead with its Fiber network and strong customer ratings (3.7/5). That said, EarthLink has specific advantages that may suit certain users better.
Call to order EarthLink: (855) 389-1498 | Call Frontier Fiber: (855) 809-2498
EarthLink vs. Frontier Fiber: A Comprehensive Internet Comparison
When it comes to home internet, the choice between EarthLink and Frontier Fiber can significantly impact your online experience. These two providers offer distinctly different approaches to connectivity, from the underlying technology to pricing structures and coverage areas. Understanding these differences is essential before committing to a long-term internet plan.
This comprehensive comparison breaks down every aspect of EarthLink vs. Frontier Fiber, including real-world speed performance, monthly costs, contract terms, data policies, and customer satisfaction. By the end of this guide, you will have a clear picture of which provider delivers the best value for your household's specific internet needs.
Speed Comparison: EarthLink vs. Frontier Fiber
| Feature | EarthLink | Frontier Fiber |
|---|---|---|
| Download Speeds | 100 Mbps - 5 Gbps | 500 Mbps - 5 Gbps |
| Technology | Fiber / Cable / DSL | Fiber |
| Data Cap | None | None |
| Contract | No contracts | No contracts |
EarthLink delivers speeds of 100 Mbps - 5 Gbps, catering to a range of usage levels from basic browsing to demanding multi-device households. Meanwhile, Frontier Fiber offers 500 Mbps - 5 Gbps, which positions it well for similar use cases.
For everyday activities like HD streaming, video calls, and web browsing, both providers deliver adequate bandwidth. The difference becomes more pronounced when you consider activities like 4K streaming across multiple screens, large file uploads, or competitive online gaming, where fiber connections from EarthLink provide a noticeable advantage.
Pricing Comparison: Monthly Costs Breakdown
EarthLink Pricing
Monthly Cost: $49.95-$99.95/mo
Technology: Fiber / Cable / DSL
Contract: No contracts
Order EarthLink: (855) 389-1498 | Check Availability
Frontier Fiber Pricing
Monthly Cost: $49.99-$149.99/mo
Technology: Fiber
Contract: No contracts
Order Frontier Fiber: (855) 809-2498 | Check Availability
When comparing value for money, it is important to look beyond the starting price. EarthLink's plans range from $49.95-$99.95/mo, while Frontier Fiber charges $49.99-$149.99/mo. Consider what you get at each price point: the speed tier, data allowance, included equipment, and any promotional discounts that may expire after the first year.
Hidden costs to watch for include equipment rental fees (typically $10-$15/month if you do not own your own modem/router), installation charges, and potential price increases after introductory periods end. Ask each provider about total out-the-door costs before committing.
Technology and Network Infrastructure
EarthLink delivers internet through its Fiber / Cable / DSL network. This technology provides symmetrical upload and download speeds with ultra-low latency, making it ideal for video conferencing, cloud backups, and real-time collaboration.
Frontier Fiber operates on its Fiber infrastructure. Fiber connections are future-proof and capable of handling even the most bandwidth-intensive applications without degradation.
The technology difference between EarthLink (Fiber / Cable / DSL) and Frontier Fiber (Fiber) is minimal, as both leverage fiber optics.
Data Caps and Usage Policies
EarthLink imposes no data caps on any of its plans, giving you unlimited freedom to stream, download, and browse without worrying about overage charges.
Frontier Fiber also offers unlimited data across all tiers, which is a strong selling point for data-heavy households.
For context, a typical household of four that streams video daily, participates in video calls, and browses the web uses approximately 500 GB to 1 TB of data per month. Households with multiple 4K streamers or remote workers uploading large files can easily exceed 1 TB. Factor your household's usage patterns into this comparison.
Coverage and Availability
EarthLink serves customers across a wide geographic footprint spanning multiple states. Availability depends on your exact address, as fiber infrastructure varies by neighborhood.
Frontier Fiber maintains an extensive nationwide presence. Their fiber rollout continues to expand.
Customer Service and Satisfaction
EarthLink currently holds a customer satisfaction rating of 3.4/5 based on aggregated reviews from multiple consumer reporting platforms. Customer feedback suggests the company is working to improve its service experience.
Frontier Fiber has earned a satisfaction score of 3.7/5. While not industry-leading, this rating reflects a generally adequate service experience.
When comparing customer service quality, Frontier Fiber holds a clear advantage in this department, though individual experiences will always vary based on location and timing.
Pros and Cons
EarthLink: Strengths and Weaknesses
Pros
- No data caps on any plan
- Strong privacy commitment
- Uses existing infrastructure for reliability
- Straightforward no-contract pricing
Cons
- Uses third-party networks
- Customer support can be slow
- Higher pricing vs direct providers
- Availability depends on partner networks
Frontier Fiber: Strengths and Weaknesses
Pros
- Pure fiber optic technology
- No data caps
- Symmetrical upload and download
- Aggressive expansion into new markets
Cons
- Still expanding availability
- Newer service in many areas
- Customer support still maturing
- Premium tiers priced higher
Our Recommendation
After evaluating speeds, pricing, technology, data policies, and customer satisfaction, Frontier Fiber emerges as the stronger choice for most users. Its Fiber network delivers symmetrical speeds and low latency that are hard to beat, and its 3.7/5 customer rating reflects a generally positive user experience.
However, EarthLink remains a viable option, particularly if you are in an area where Frontier Fiber's fiber network has not yet reached. The best provider ultimately depends on your address, budget, speed requirements, and how many devices your household connects simultaneously.
Ready to sign up? Call Frontier Fiber at (855) 809-2498 to check availability and current promotions at your address.
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Frequently Asked Questions
Is EarthLink or Frontier Fiber faster?
EarthLink offers speeds of 100 Mbps - 5 Gbps, while Frontier Fiber provides 500 Mbps - 5 Gbps. For raw top-end speed, EarthLink has the advantage. Real-world performance depends on your plan selection, network congestion in your area, and your home network setup.
Which provider is cheaper, EarthLink or Frontier Fiber?
EarthLink plans start at $49.95/mo, while Frontier Fiber begins at $49.99/mo. Keep in mind that the lowest price may not include the speed tier you actually need. When comparing equivalent speed tiers, the price difference narrows, so choose based on the plan that matches your usage rather than just the lowest advertised rate.
Does EarthLink or Frontier Fiber have data caps?
EarthLink does not impose data caps on its plans, and Frontier Fiber also provides unlimited data. Since neither provider caps your data, this is not a differentiating factor between them.
Do EarthLink or Frontier Fiber require contracts?
EarthLink no contracts, while Frontier Fiber no contracts. Neither provider locks you into a long-term agreement, giving you flexibility to switch if your needs change.
Which provider has better customer service, EarthLink or Frontier Fiber?
Based on aggregated customer reviews, EarthLink holds a 3.4/5 rating and Frontier Fiber has a 3.7/5 rating. Frontier Fiber rates higher overall, though customer service experiences can vary significantly by location and representative. Both providers offer phone, online chat, and in-person support options to address technical issues and billing questions.
Can I get EarthLink and Frontier Fiber?
Availability for both EarthLink and Frontier Fiber depends on your specific location. Coverage varies by street address, even within the same neighborhood. Check availability using each provider's website or call to confirm service at your address before making a decision.
Is Frontier Fiber worth the price over EarthLink?
Frontier Fiber delivers strong value through its Fiber network, though whether it is "worth it" depends on your priorities. If you need the fastest possible speeds and lowest latency, Frontier Fiber justifies its pricing. Budget-conscious users who do not need top-tier performance may find EarthLink to be a more economical choice without sacrificing too much quality.
Disclosure: Some of the links on this page are affiliate links, meaning we may earn a commission if you click through and sign up for service. This does not affect our editorial independence or the recommendations we make. We evaluate all providers based on speed, price, reliability, and customer satisfaction. Prices and availability are subject to change; verify current offers directly with each provider.